FAQ’s

  • A consultation with us is a comprehensive and personalized experience aimed at addressing your unique skincare needs and concerns. Here's how it works:

    Booking Your Consultation: You can easily book your consultation with us, whether it's an in-person or virtual session. We'll find a convenient time that fits your schedule.

    Detailed Skin Assessment: During the consultation, we'll delve into the condition of your skin. For in-person consultations, you'll receive a mini facial to provide a hands-on assessment of your skin's needs. In virtual consultations, we'll use high-resolution video to closely examine your skin.

    Root Cause Analysis: We believe in getting to the root of any skincare issues. We'll discuss and analyze the potential causes of your specific concerns, whether it's related to lifestyle, environmental factors, or other triggers.

    Customized Skincare Plan: Based on our assessment and your goals, we'll craft a personalized skincare routine. This plan will include product suggestions tailored to your skin type and concerns.

    Product Recommendations: For your convenience, all of our product suggestions can be easily ordered and shipped directly to your home. We'll guide you through the selection process to ensure you have the right products to support your skincare journey.

    Follow-Up and Support: Our commitment to your skincare doesn't end with the consultation. We're here to provide ongoing support and answer any questions you may have as you embark on your skincare routine.

    Whether you choose an in-person or virtual consultation, our goal is to empower you with the knowledge and products you need to achieve your skin's optimal health and beauty.

  • Booking your appointment with us is easy and convenient. Here's how to do it:

    1. Visit our website at www.m-l-aesthetics.com.

    2. Click on the "Book Now" button prominently displayed on our website.

    3. Follow the prompts provided on the booking page to schedule your appointment. You'll be able to choose the type of consultation or service you require, select your preferred date and time, and provide any necessary information.

    4. Please note that a non-refundable reservation fee is required to reserve your appointment. This fee ensures that your spot is secured in our schedule.

    5. Once your appointment is booked and your reservation fee is processed, you'll receive a confirmation email with all the details you need.

    Important Note: If you need to make any changes to your appointment or if you need to cancel, please do so through the booking site. This ensures that we can efficiently manage our scheduling and provide the best service possible.

    We look forward to meeting you and providing you with exceptional skincare and consultation services!

  • The frequency of your visits to our Wellness center depends on the condition of your skin and body, and it can vary from person to person. During your initial consultation and subsequent service sessions, we will work closely with you to determine the recommended frequency that best suits your specific needs and goals.

    Our goal is to create a personalized skincare or body care plan that aligns with your unique requirements. Whether it's a weekly, bi-weekly, or monthly schedule, we will provide guidance based on your skin and body's response to our treatments. Your well-being and achieving the desired results are our top priorities, and we will adjust your visit frequency accordingly to ensure you receive the best care possible.

  • For effective waxing, it's generally recommended to wait at least 2 to 4 weeks after shaving before getting a wax. This waiting period allows the hair to grow to a sufficient length, typically around 1/4 to 1/2 inch (6-12 mm), which makes it easier for the wax to grip and remove the hair from the root.

    Shaving cuts the hair at or just below the skin's surface, so waiting allows the hair to grow long enough for the wax to effectively grasp it. If the hair is too short, the wax may not adhere properly, making the waxing process less effective and potentially more uncomfortable.

    Keep in mind that individual hair growth rates can vary, so it's essential to assess the length of your hair before scheduling a waxing appointment to ensure optimal results.

  • I'm not a healthcare provider, so I can't offer specific recommendations for healthcare providers or medical treatment. If you're looking for a healthcare provider, I would suggest the following steps:

    1. Primary Care Physician: Start by consulting your primary care physician. They can provide general healthcare advice, conduct screenings, and refer you to specialists if needed.

    2. Specialists: If you have a specific health concern or condition, your primary care physician may refer you to a specialist, such as a cardiologist, dermatologist, or orthopedic surgeon, depending on your needs.

    3. Health Insurance: Check your health insurance provider's website or contact them directly to find a list of in-network healthcare providers. This can help you find healthcare professionals covered by your insurance plan.

    4. Online Reviews: Websites and platforms like Healthgrades, ZocDoc, or Yelp often have patient reviews and ratings for healthcare providers. These can provide insights into the experiences of other patients.

    5. Ask for Recommendations: Seek recommendations from friends, family members, or colleagues who may have had positive experiences with healthcare providers in your area.

    6. Local Hospitals: Contact local hospitals or medical centers, as they often have directories of affiliated physicians and specialists.

    Remember to consider your specific healthcare needs and preferences when choosing a provider. Always consult with a healthcare professional for personalized advice and recommendations tailored to your situation. description

  • We offer convenient and reliable shipping options for your orders:

    Shipping Times: Our standard shipping typically takes 3-7 business business days, while expedited options are available for faster delivery. *Free shipping on skincare orders over $50

    International Shipping: We offer international shipping for our global customers. Please note that shipping times may vary for international orders.

    Tracking: Once your order is shipped, you will receive a tracking number to monitor the progress of your shipment.

    **No Returns:**

    Please be aware that all sales are considered final, and we do not accept returns. This policy helps us maintain the quality and integrity of our products. We encourage you to carefully review your order before completing your purchase.

    For any inquiries, concerns, or assistance with damaged or incorrect items, please contact our customer support team. We are here to assist you and ensure your satisfaction with your order.